What Information We Collect and Why
When you open an account with us, we collect your name, email address, contact number and date of birth for account verification purposes. If you deposit using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount — not your full wallet
-
1
credentials, which remain on your payment provider's system. We also collect device identifiers and session data each time you access the lobby, whether on mobile or browser. This helps us keep your session secure and detect any unusual login activity. Log data such as IP address,
-
2
browser type and pages visited is stored automatically. We use this to monitor platform stability and respond to account security concerns. Any data tied to your payment method — including DuitNow or FPX transfers — is handled in line with the relevant payment provider's own privacy
-
3
terms. We do not sell, rent or share your personal data with advertisers. Data is shared with third parties only where required for payment processing, fraud prevention or where local law obliges us to do so. This policy applies to accounts where access is permitted under
-
4
local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.